Legal

Terms of Service

Last updated September 29, 2026

Fleet Facts is operated by Consultera LLC, a Texas limited liability company doing business as Fleet Facts. These terms are the Subscription Agreement each customer signs during setup, before paying.

FLEET FACTS SUBSCRIPTION AGREEMENT
Version 2026-09-29

This Subscription Agreement (the "Agreement") is between Consultera LLC, a Texas limited liability company doing business as Fleet Facts ("Fleet Facts", "we", "us") and the company identified in the account that accepts it (the "Customer", "you"). By signing below, the person signing confirms they are authorized to bind the Customer.

1. THE SERVICE
1.1 Fleet Facts provides a web-based sales intelligence and customer-relationship platform for companies that sell products and services to commercial fleets (the "Service"), including fleet discovery, prospect scoring, territory tools, a sales pipeline, reporting, and related features described on the Fleet Facts website.
1.2 We may improve, add, or change features over time. We will not materially reduce the core functionality of your plan during a paid term without notice.

2. ACCOUNTS AND USERS
2.1 Your plan includes a fixed number of user seats (the "Seats"). Each Seat is for one named individual. Sharing a login is not permitted.
2.2 You are responsible for your users, for keeping credentials confidential, and for all activity under your account.
2.3 Additional Seats or a higher plan may be purchased at any time from Settings → Billing and are prorated by our payment processor.

3. FEES AND PAYMENT
3.1 Fees are stated on the pricing page at the time of purchase and in your billing settings. Prices are in U.S. dollars and exclude taxes.
3.2 Monthly plans are billed in advance each month. Annual plans are billed in advance for twelve months at the discounted annual rate shown at checkout.
3.3 Subscriptions renew automatically at the end of each billing period at the then-current rate for your plan unless cancelled before the renewal date. Fees already paid are non-refundable except where required by law.
3.4 Payment is processed by Stripe. Fleet Facts does not store card numbers. If a payment fails, we may suspend access after notice until payment is made.
3.5 You may cancel at any time from Settings → Billing or through the billing portal. Cancellation takes effect at the end of the current billing period; your data remains exportable until then and for thirty (30) days after.

4. YOUR DATA
4.1 You own the information you and your users enter into the Service, including your company records, contacts, notes, activities, opportunities, files, and imports ("Customer Data").
4.2 We use Customer Data only to provide, secure, and improve the Service for you, and as needed to comply with law. We do not sell Customer Data and we do not share one customer's Customer Data with another customer.
4.3 You are responsible for having the right to enter Customer Data into the Service, including contact information about individuals, and for complying with laws that apply to your outreach (including telemarketing, texting, and e-mail rules).

5. FLEET AND MARKET DATA
5.1 The Service includes information about commercial fleets and businesses compiled from public government records and licensed third-party sources ("Fleet Data"). Fleet Data is provided to help you research and prioritize prospects. It may be incomplete, out of date, or contain errors, and we do not guarantee its accuracy.
5.2 Fleet Data is licensed to you for use within the Service and in your own sales operations. You may not resell, republish, or redistribute Fleet Data, or use the Service to build a competing database or product.
5.3 Where the Service shows a confidence or verification indicator, it describes what our sources support; it is not a representation about any company or person.

6. ACCEPTABLE USE
You will not: (a) use the Service in violation of law; (b) attempt to gain unauthorized access to the Service or another customer's data; (c) scrape, crawl, or bulk-extract the Service other than through documented exports and APIs available on your plan; (d) upload malicious code; or (e) use the Service to send unlawful, deceptive, or unsolicited communications.

7. CONFIDENTIALITY
Each party will protect the other's non-public information with reasonable care and use it only for this Agreement. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

8. SECURITY AND AVAILABILITY
We use industry-standard safeguards, including encryption in transit and at rest and tenant isolation, and we maintain backups. The Service is provided on a commercially reasonable basis; scheduled maintenance and third-party outages may cause interruptions.

9. INTELLECTUAL PROPERTY
Fleet Facts and its licensors own the Service, the software, the Fleet Data compilations, and all related intellectual property. You receive a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you give us may be used without restriction.

10. DISCLAIMERS
EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE AND FLEET DATA ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE, ARISING OUT OF THIS AGREEMENT. FLEET FACTS' TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES YOU PAID TO FLEET FACTS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. TERM AND TERMINATION
12.1 This Agreement starts when you sign it and continues while you have an active subscription.
12.2 Either party may terminate for material breach that is not cured within thirty (30) days of written notice. We may suspend the Service immediately for non-payment, a security threat, or unlawful use.
12.3 On termination you may export your Customer Data for thirty (30) days, after which we may delete it.

13. GENERAL
13.1 This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law rules, and the parties consent to the courts located in Harris County, Texas.
13.2 This Agreement, together with the pricing page and your billing settings, is the entire agreement between the parties about the Service and replaces any prior discussions. Purchase-order terms do not apply.
13.3 We may update this Agreement for future terms; material changes will be posted in the Service at least thirty (30) days before they take effect, and continuing to use the Service after that date constitutes acceptance.
13.4 Neither party may assign this Agreement without consent, except to a successor in a merger or sale of substantially all assets.
13.5 Notices to Fleet Facts go to support@getfleetfacts.com; notices to you go to your billing e-mail.
13.6 Our Cancellation & Refund Policy (getfleetfacts.com/refunds) and Privacy Policy (getfleetfacts.com/privacy) are part of this Agreement.

14. ELECTRONIC SIGNATURE
By typing your name and clicking "Sign and continue", you agree that your electronic signature is the legal equivalent of a handwritten signature under the U.S. Electronic Signatures in Global and National Commerce Act and applicable state law, and you consent to receive this Agreement and related notices electronically. Fleet Facts records the signer's name, title, e-mail, network address, time of signature, and a cryptographic fingerprint of this text.